12-11-2015, 10:23 PM
(18-10-2015, 05:36 AM)Coiny Chris Wrote: Hello,Well said and I agree Chris
I dont think it make us look like whingers, most large organizations look around to see what is being said. AP has to a degree a " captive " market. A large business is always interested in why they are losing customers. It is cheaper to keep an existing customer than get a new one. An unhappy person will tell many people about the service. ( lack of in this case ) I have made complaints ( as suggested by their agency staff ) because they didnt deliver packages. No card, never came here.
This is where their chooks have come home to roost, they make a contract to deliver packages sound good, but the reality is not so. Then corners are cut. If you dont think someone will be home, why bother going when you can save time and the running costs ?
I got a survey after the last 1 week delivery from Melbourne to Canberra. I didnt hold back, and also made mention of the local people being good. Just so some Cretin doesnt make a report to bag the good staff. Item is still in Melbourne, I have had much faster deliveries from the USA. I ordered tools Friday night, had them next Monday !
Delivery time from AP is becoming very slow now
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